Knowledge Base

Frequently
Asked Questions

Everything you need to know about Sky Recliners — from ordering and customisation to delivery, installation and warranty.

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Ordering & Pricing
Our recliners span a wide range to suit different needs:

  • Entry Recliners: ₹18,000 – ₹40,000 (manual, living room)
  • Mid-Range: ₹40,000 – ₹1,00,000 (motorised, home theatre)
  • Premium: ₹1,00,000 – ₹2,50,000 (dual motor, premium leather)
  • Bespoke: ₹2,50,000+ (full Italian leather, custom configurations)

All pricing is factory-direct — no showroom markup. Contact us for a bespoke quote.
You can order in three ways:

1. WhatsApp: Send us your requirements on +91 97171 94797 — our team will guide you through customisation options and confirm the order.

2. Visit the Atelier: Come to our Ghitorni showroom in Delhi (Mon–Sat, 10am–8pm) and see the recliners in person before ordering.

3. Online: Browse our Collections, select your piece, and complete the enquiry — we'll follow up within 4 hours.
Yes. We accept no-cost EMI through major credit cards and finance partners. Please WhatsApp us to confirm the current EMI options available for your order value — options vary based on bank and tenure.
Yes. All orders include a proper GST invoice. Our GST number is 07AUMPN8697A2Z3. If you require the invoice in a company name, please share the GSTIN at the time of ordering.
Customisation
Absolutely — customisation is our speciality. You can configure:

  • Seat configuration: 1, 2, 3, 3-2-1, Lounger, L-Shape
  • Material: Fabric, Leatherette, Premium Leatherette, Half Italian Leather, Full Italian Leather
  • Motor: Manual, Single Motor, Dual Motor (independent back + footrest)
  • Colour & Stitching: Any colour from our swatch library
  • Accessories: LED cup holder, USB charging, console, tray table, chiller, ambient lighting

Use our Theatre Builder to start planning, or WhatsApp us directly.
India's heat, humidity and dust affect different materials differently:

Leatherette — Best all-rounder. Easy to clean, durable, great for homes with children or pets.

Half Italian Leather — Genuine leather on visible surfaces. Premium feel, ages beautifully, breathes better than full leatherette.

Full Italian Leather — The ultimate. Highest durability (10–15 years), develops a rich patina over time. Best for air-conditioned home theatres.

Fabric — Softest feel, most breathable, but requires more cleaning maintenance in dusty environments.
Delivery & Installation
Since all products are made-to-order, standard delivery is 15–20 working days across India.

For complex home theatre configurations or bulk orders, timelines may extend to 25–30 days depending on customisation depth. We will confirm your exact timeline at the time of order confirmation.
Yes — PAN India delivery and installation is included with every order. Our installation teams currently operate in:

Delhi/NCR · Gurgaon · Noida · Mumbai · Bangalore · Hyderabad · Chennai · Pune · Kolkata · Ahmedabad · Jaipur · Chandigarh · and growing.

For cities not listed, please WhatsApp us to confirm availability.
Our installation team will:

  • Deliver the recliner to your room of choice
  • Fully assemble and connect all motors and accessories
  • Test every function in your presence
  • Walk you through operation and care
  • Remove all packaging materials

We leave your home exactly as we found it — only with a beautiful new recliner in it.
Warranty & After-Sales
Every Sky Recliner comes with:

  • 5 Years — Steel mechanism and frame
  • 2 Years — German Okin motor and electronics
  • 1 Year — Foam density and upholstery stitching

All warranty service is on-site — we come to you. Full details at our warranty page.
Simply contact our service team with your invoice number:

Service Line: +91 85888 77018
WhatsApp: +91 97171 94797
Email: skyrecliners@gmail.com

We typically schedule on-site service within 48–72 hours in major cities.
Since all products are custom-made to your specifications, we do not accept returns for change of mind.

However, in the case of any manufacturing defect or damage during delivery, we provide full resolution — either repair, replacement of the affected component, or replacement of the piece at our discretion.

Full details are on our Return & Refund Policy page.
Product & Materials
Three things separate us from the market:

1. Own Atelier: We manufacture in our own 5,000 sq.ft Delhi workshop — no outsourcing, no compromise on build quality.

2. German Okin Motors: We use the same motor technology found in European luxury recliners — silent, precise, rated for 10+ years of daily use.

3. True Bespoke: Most brands offer colour variants. We offer genuine customisation — size, material, motor, configuration, accessories — everything is yours to define.
Our standard recliners are rated to 120 kg per seat. For users requiring higher capacity, we offer reinforced frames rated to 150 kg — please mention this requirement when ordering and we will configure accordingly at no additional charge.
Yes — and we encourage it. Visiting our Ghitorni showroom lets you:

  • Experience our full collection in person
  • Feel different materials and motor types
  • Discuss your room dimensions with our design team
  • See recliners being built in our workshop

Address: 416/2, MG Road Ghitorni, Near Metro Pillar No 127, New Delhi — 110030
Hours: Monday–Saturday, 10am–8pm · Sunday by appointment

Book a visit on WhatsApp →

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Our team is available Monday to Saturday, 10am to 8pm. We respond to all enquiries within 4 hours.

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