Last Updated: April 2026
Warranty Policy
We stand by every piece that leaves our factory. Here's exactly what's covered.
Last Updated: April 2026
We stand by every piece that leaves our factory. Here's exactly what's covered.
Our recliners use high-tensile steel mechanisms engineered to withstand a decade of daily use. We provide a 5-year limited warranty against manufacturing defects in the metal frame and recline hardware.
This covers structural deformation, cracking of the mechanism components and failures related to the reclining action under normal household use conditions.
We use premium German-technology Okin Motors — the industry standard for quiet, precise and durable motorised recliners. This warranty covers:
Note: Damage from high-voltage fluctuations or power surges is not covered. We strongly recommend using a surge protector.
Every recliner is covered for 1 year against any manufacturing defect, including:
Accessories (cup holders, chillers, chargers, lamps, LED lights, massage units, battery packs and similar add-ons) carry a 6-month warranty.
Normal wear, fading due to sunlight, or surface marks from everyday use are not covered.
Contact our service centre with your invoice number and a photo or video of the issue.
Steel mechanism and frame for 5 years, German Okin motor and electronics for 2 years, any manufacturing defect (including foam and upholstery) for 1 year, and accessories for 6 months. All on-site service.
Call +91 85888 77018 or WhatsApp +91 97171 94797 with invoice number and photo/video of issue. Technician dispatched within 3-5 business days.
Normal wear and tear, damage from sharp objects, pets, improper cleaning, unauthorised modifications, voltage fluctuation damage, cosmetic damage post-delivery.