At Sky Recliners, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit and make purchases on our WooCommerce website.
1. Information We Collect
We collect various types of personal data when you interact with our website, including:
- Personal Information: Your name, email address, phone number, and shipping/billing address when you create an account, place an order, or contact us.
- Payment Information: Payment details such as credit/debit card information are securely processed via trusted third-party payment processors and are not stored on our servers.
- Account Information: Login credentials for registered users.
- Browsing Data: IP address, browser type, device information, and usage data when you browse our website to improve user experience and provide personalized services.
2. How We Use Your Information
We use the information we collect for:
- Processing Orders: To complete your purchase, manage transactions, and ship products to your specified address.
- Customer Support: To respond to your inquiries, handle returns, or address issues related to your order.
- Marketing & Communication: To send you promotional offers, newsletters, and updates if you have opted-in for such communications. You can unsubscribe at any time.
- Improving User Experience: To understand how visitors use our website, allowing us to improve design, content, and functionality.
3. Data Protection and Security
We take your privacy seriously and implement various security measures to protect your personal data, including:
- Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information such as payment details during transmission.
- Access Controls: We limit access to your personal data to authorized employees and service providers who need the information for business purposes.
- Secure Payment Gateways: All payment transactions are processed through secure third-party gateways, and we do not store your payment information on our servers.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners, including:
- Service Providers: Payment processors, shipping companies, and IT service providers to facilitate transactions and deliveries.
- Legal Compliance: If required by law or to protect the safety of our customers, we may share your information with government agencies or law enforcement.
- Marketing Partners: With your consent, we may share information with marketing agencies to offer you relevant promotions.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Enhance website functionality and improve user experience.
- Remember your preferences (such as language and currency settings).
- Track site usage and performance through analytics tools like Google Analytics.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to any inaccurate information.
- Deletion: Request deletion of your personal data, unless we are legally obligated to retain it.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at skyrecliners@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of those websites before providing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such information, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and your continued use of the website after such changes constitutes acceptance of the new policy.
10. Contact Us
If you have any questions or concerns regarding our Privacy Policy or how your personal data is handled, please contact us at:
Sky Recliners
Email: skyrecliners@gmail.com
Phone: +919650697555
Thank you for trusting Sky Recliners with your personal information!